Business: 13 years of process implementation and documentation,
9 years of professional presentations, project management, and user training, and
3 years of back office functions including HR, AR/AP, job costing, cash-flow, and reporting.
Design: 13 years of system design,
9 years of graphics applications including Photoshop, Illustrator and QuarkXPress, and
3 years of floor plans and architectural drawings.
Technology: 6 years working with Internet applications, HTML code, Unix and PC environments, and
3 years of back-end technologies including SQL, Apache, SSL, Java, XML, PHP, and others.
Work History
5/2001-Present: Self-Employed Database and Web Application Developer
SDV/ACCI (DVBE state contracting firm):
Project Manager and technical lead for upgrades of database, network, servers and software.
Wrote administrator and desktop user guides.
PeopleSoft:
Migrated internal sales force Web site from Lotus Notes to Interwoven TeamSite.
ArtVan:
Developed database-driven Web site for arts organization.
Refugee Transitions:
Setup DSL Network, and configured several old, donated computers.
Transferred Web site and email services from old host to new host.
1989-2002: InnerSpace Engineering, San Mateo, CA
5/2001-6/2002 Operations:
Documented Business Rules to implement order processing prompts to
keep tasks from falling through the cracks.
Created Web site with an integrated shopping cart function.
Increased exposure with code optimization and search engine optimization techniques.
Developed recommendations for customer (Bayer) to
automate physical document (files, boxes and binders) inventory management and retrieval.
Compiled FDA requirements and identified tools to integrate computer management
systems with physical inventory Mobile Aisle and Pick-to-light systems (a $500,000 Project).
1996 Contract Developer:
Normalized order-processing and job costing application with FileMaker 3.0.
Replaced lookups with relational calculations, removed redundant fields and updated scripts.
1989-1991 Office Manager and Sales Engineer:
Developed FileMaker II order processing and job-costing system for
invoicing, AR/AP, costing, commissions, tracking and reporting.
Estimated, sold and managed industrial storage system valued up to $100,000.
Developed bookkeeping rules, payroll, sales tax and produced year end reports.
Networked computers, managed facilities.
9/1997-12/2000: Netcentives, San Francisco, CA
9/97-9/99 Operations- Business Analyst:
Developed Customers Service tools, processes and training for internet startup.
Developed systems and managed a team to track and transmit supplier data and manage
functional relationships with 9 major airlines.
Created ad-hoc SQL queries of the transactional database, analyzed the results, and
made effective PowerPoint presentations to top executives.
Administrator, configuration manager, and release engineer for all internal n-tier
applications using SQL Server and SilverStream application server. Built, debugged, and
deployed Java, JSP, HTML and XML code in Dev, QA, stage and production.
Managed projects between engineers, managers and partners by assisting with
problem resolution, planning, and scheduling inter-departmental projects.
Documented administrative practices and company coding policies.
Provided 3rd-level technical support for our code and configurations on
Apache Web servers on Solaris, and JRun, SQL Server, and
SilverStream application servers on NT.
1993-1997 Self-Employed FileMaker Application Developer in San Francisco, CA
Developed StyleMaker, for clothing manufactures with order processing,
inventory control, production ticket, bookkeeping and reporting functions.
Accepted as a member of the Claris Solution Alliance with the above product
Simplified and enhanced FileMaker applications written for the Exploratorium,
SLUG, SFES, and other non-profits
1992-1993: Distribution Manager for Yellow Jersey Group in San Francisco, CA
Managed FileMaker membership database and subscription services.
Optimized the configuration, added reporting and simplified the UI.
Cut distribution costs by 1/3 in four months by analyzing markets and
reducing or dropping distribution in weak regions.
Contributed to stories and production.
Volunteer activities
Exploratorium - volunteer FileMaker application development
ArtVanSF.com - produced events to broaden public awareness of art
John Swett Elementary - after school computer teacher
San Francisco League of Urban Gardeners (SLUG) - FileMaker application development
San Francisco Educational Services (SFES) - computer teacher ages 6-36
ArtSpan - SOMARTS gallery customer service for open studios
San Francisco Bicycle Coalition - activism: getting signatures
President of the San Francisco Board of Supervisors, Matt Gonzalez - motion tracking database
San Francisco Supervisor, Matt Gonzalez - motion tracking database
Boy Scouts of America - Assistant Cub Master
YMCA - Summer camp counselor
Education
BA in Economics, Boulder, CO, 1988
Systems Analysis Certificate, Berkeley Extension, Expected Spring 2003
Java I and II workshops, Sun Microsystems, 1999
TeamSite and Open Deploy workshop, Interwoven, 2000